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Account Limitations: What You Need to Know

Contributor

Re: This is the worst customer service experience in my life, paypal you now are killing my business

ha ha ha, paypall is a robot, it seems there is no human being there because once a mistake all freezes and the funds will be eaten by paypall itself.

that's what happens to us.

Contributor

Re: This is the worst customer service experience in my life, paypal you now are killing my business

I have the exact the same issue. I can't withdraw my funds. May I know if this was resolved?

Member

Re: This is the worst customer service experience in my life, paypal you now are killing my business

Exactly the same for me!! Driving me absolute insane, they keep asking me to upload my proof of identity cause the one I uploaded first didn't show everything they needed to see, but when I go back to the page it doesn't let me upload it. I'm going to file an official complaint against them through the consumer protection agency, they're just holding my money hostage at this stage really.

Re: This is the worst customer service experience in my life, paypal you now are killing my business

Getting through to them is nearly impossible. That is after I worked out they don't have anyone looking at the messages you send them anyway. Ultimately, they found the message when I wasted over 20 minutes on the phone trying to get through. They sound like their admin has not caught up and their systems were designed by someone in kindergarten. 

Member

Re: This is the worst customer service experience in my life, paypal you now are killing my business

Have you solved your problem?

Contributor

Re: This is the worst customer service experience in my life, paypal you now are killing my business

Well done. Very good speech. So without money they work with my money. Block the profile, turn your money and wait. You may die while you return them. These are crooks. There will be no one to punish them. Nag profit method. A fictional company that guarantees you the money ..... Nonsense, stupid nonsense ..... blah blah blah ... The prison is these people
Contributor

Re: This is the worst customer service experience in my life, paypal you now are killing my business

im in the same position unfortunatly, it says all completed and my limitation is still on, it says they would come back to me between 3 to 5 days...its been 6 months and no answer on email either or on the phone. Im going to my solicitor soon
Contributor

Re: This is the worst customer service experience in my life, paypal you now are killing my business

Oh my goodness I am having the same problem I am so angry with these guys its such a waste of my time chasing them to fix this.

 

Raging with anger that your system is crap no matter which browser I use and your customer service is appalling.

I have repeatedly sent you our authorised letter from directors both myself and my husband and you keep telling me to upload it into your system which doesn't f****ing work.

This has gone on for months now - I have tried on the phone I have tried via you crap site and I have tried via you compliance email - but oh dear your compliance guys who make the decision won't accept the document via email therefore delaying, interrupting our service and stealing our money yet again.

Yes STEALING my money because you are in capable of receiving documents for some reason and as soon as someone starts making money you seem to want to stop them?

To say I am angry, p*ssed off or f***ing raging is a colossal understatement. Share this with whoever you would like because I am more than happy to share is with my 80k followers. Thanks for the dreadful service.

Ash

Contributor

Re: This is the worst customer service experience in my life, paypal you now are killing my business

Bloomer12- you have 80k followers, let them know the crooks PayPal has become... I'm working on a class action that will forgive our agreeing to the terms and conditions that no one reads, which is why they sneak in stuff like this to make interest off our money for 180 days. The reason they are doing this is because Ebay became aware of their crap processes and have decided to take on another money transfer service. Its currently in the pilot stage where a limited amount of users is testing out the new company. By 2nd QT they expect to roll it out Nationwide, the e entually internationally. Its because of this that Paypal is attempting to hold as many customers money possible for 180 days to make interest off that money since they are going to lose a lot of their customers anyways, they might as well make money off them while they can, all in the name of security. its thievery at its finest. No buyer needs 180 days to file a claim as the claim would be invalid since product has been used for months long before the 180 days. 

so that's why, so many people were blindsided by this and PayPal won't discuss their decision ( to use your money to make them money) and they need to be exposed. I saw some advice that directed these customers to their states Attorny general I think and that was the only thing that work. I'm having many other youtubers with massive followers post hard about this so we will see.

Contributor

Re: This is the worst customer service experience in my life, paypal you now are killing my business

Same is happening with my account. I already submitted the proof of identity and address 3 weeks ago and got no response. Now, they have limited my account yet they never responded. I can't do anything because i already provided the documents. Someone please help