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Exactly, SydneyShi -- PayPal probably have the worst customer support on internet right now. They are not going to survive if they continue with this attitude against their customers.
Same on me, nothing to do in the page, they just said
Thank you for providing the required information. We’ll get back to you within a few business days.
now I cannot make any payment and take money from my sales, stupid paypal!
Already killed me. I lost all my customer and got bad feedback rating.
I completely agree with you... PayPal is the WORST system for business gateway and payments especially in Australia and New Zealand. I would do anything to find another gateway. They never reply, the log a fault is useless on a suspended account. DO NOT USE PayPal for any business use whatsoever. They suspend business accounts and it is almost if not impossible to satisfy the paperwork requirements. Find anything else. Try e-Way or Commbank in Australia and ASB or BNZ gateways in New Zealand.
ha ha ha, paypall is a robot, it seems there is no human being there because once a mistake all freezes and the funds will be eaten by paypall itself.
that's what happens to us.
I have the exact the same issue. I can't withdraw my funds. May I know if this was resolved?
Exactly the same for me!! Driving me absolute insane, they keep asking me to upload my proof of identity cause the one I uploaded first didn't show everything they needed to see, but when I go back to the page it doesn't let me upload it. I'm going to file an official complaint against them through the consumer protection agency, they're just holding my money hostage at this stage really.
Getting through to them is nearly impossible. That is after I worked out they don't have anyone looking at the messages you send them anyway. Ultimately, they found the message when I wasted over 20 minutes on the phone trying to get through. They sound like their admin has not caught up and their systems were designed by someone in kindergarten.