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ha ha ha, paypall is a robot, it seems there is no human being there because once a mistake all freezes and the funds will be eaten by paypall itself.
that's what happens to us.
I have the exact the same issue. I can't withdraw my funds. May I know if this was resolved?
Exactly the same for me!! Driving me absolute insane, they keep asking me to upload my proof of identity cause the one I uploaded first didn't show everything they needed to see, but when I go back to the page it doesn't let me upload it. I'm going to file an official complaint against them through the consumer protection agency, they're just holding my money hostage at this stage really.
Getting through to them is nearly impossible. That is after I worked out they don't have anyone looking at the messages you send them anyway. Ultimately, they found the message when I wasted over 20 minutes on the phone trying to get through. They sound like their admin has not caught up and their systems were designed by someone in kindergarten.
Oh my goodness I am having the same problem I am so angry with these guys its such a waste of my time chasing them to fix this.
Raging with anger that your system is crap no matter which browser I use and your customer service is appalling.
I have repeatedly sent you our authorised letter from directors both myself and my husband and you keep telling me to upload it into your system which doesn't f****ing work.
This has gone on for months now - I have tried on the phone I have tried via you crap site and I have tried via you compliance email - but oh dear your compliance guys who make the decision won't accept the document via email therefore delaying, interrupting our service and stealing our money yet again.
Yes STEALING my money because you are in capable of receiving documents for some reason and as soon as someone starts making money you seem to want to stop them?
To say I am angry, p*ssed off or f***ing raging is a colossal understatement. Share this with whoever you would like because I am more than happy to share is with my 80k followers. Thanks for the dreadful service.
Same is happening with my account. I already submitted the proof of identity and address 3 weeks ago and got no response. Now, they have limited my account yet they never responded. I can't do anything because i already provided the documents. Someone please help
I agree they just shut us down. Sent all information needed and they don't even respond to you. Horrible after 15 years with paypal they don't care at all if your business is in distress. They send you loan information but you can't sell now on ebay or your website for no reason and no communication. No wonder ebay is divorcing them.