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Account Limitations: What You Need to Know

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Moderator

Re: Need help for me to get normal please

Hi Leelolee and welcome, 

 

If you require specific account information or need to contact us via email please click on the "Help & Contact" link at the bottom of any PayPal page. Once we receive your email we will be happy to answer your questions. 

 

Thanks

Paula 

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Contributor

Re: Need help for me to get normal please

@PayPal_paula I have the issue, i'm still waiting for paypal reply , my account was limited for 180 days on December 2018.

My case id : 

Reference ID : PP-006-529-200-366

But i see there wasn't any notification for withdraw my paypal balance can you help me please.

 

Thanks

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Contributor

Re: Need help for me to get normal please

I'm trying to transfer amount after 180 days. 

But no way !!! No one of my credit cards not accepted , my bank account accepted but can not transfer money 

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Contributor

Re: Need help for me to get normal please

May account too was permanently limited for 180 days. I was asked to submit more information but I wasnt helped. But rather still limited my account. I have requested to have a phone dialogue with anyone from PayPal who can help me resolve this but all in vein. Denying me access to 15k on my account is alot of money. Please help
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Moderator

Re: Need help for me to get normal please

@MTU2019,

 

Welcome to the PayPal community and thank you for your post.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna

 

 

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Contributor

Re: Need help for me to get normal please

@donna I have contacted you guys and had an online chat with one of your guys buy the name "Vizopunuo" in his words he says my account has been limited for 180 days and he/she says she/he can not help. And I have no clear reason for why my account is permanently limited, but rather what am given are speculations as to why it may be limited. I would just PayPal to have a one on one engagement with its clients to clear the air than putting someone's business on hold for 180 days like you would compaset them for the losses. So @donna if you can help please do. You limiting 15k is a lot of money that can multiply to 500k in the 180 days you are permanently limiting it
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Moderator

Re: Need help for me to get normal please

@MTU2019.

 

I understand.

 

I'm afraid I do not know why the account became permanently limited. When our review team permanently limits a PayPal Account it is an evaluation of all the information and payments on the account, along with the risk involved. I am sorry, I know this is not the news you wanted to hear.

 

-Donna

 

 

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Contributor

Re: Need help for me to get normal please

May I get to know what exactly could be the issue. Is it the amount of money or something else. If PayPal needs clarification then they should ask. 180 days to resolve an issue to me shows incompetence with an organisation that transacts Money meant for business. I need a solution from PayPal nor " Sorry"
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Member

Re: Need help for me to get normal please

please help me i don't have any disputed but it says locked for 180 days 

Reference ID: PP-L-223630477741

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Contributor

Re: Need help for me to get normal please

Paypal is literally trash I wish I found these operators on the street . on god.