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My account is been limited cause i have to prove my business address.
I am trying since month to submit all the documents requested from PayPal, different kind and all the time i receive the same e-mail that the documents i submitted are not acceptable...... So i sent several messages to PayPal customer service to know how i can solve the problem and if is not possible just to get back my remaining balance and in case close down my account..... Well i never get an answer from PayPal and i can't do any transaction so i have my money blocked without knowing how to solve the problem causing me many hard time.....!!
All i do with my PayPal account is honest and respecting the rules so i just need to know how to proceed and get back the use of my money!!!!!!!! I find illegal just to hold my money for such a long time without keep in touch with me to give me a way to solve the problem.
Please i need help!!
This is classic PayPal behavior and abuse of power. I think they ignore or make you wait as long as possible on purpose. Yes, they're really that bad!
Totally agree @JenerSilva,
they are arrogant and they seem to think they can just bully people with their terms and conditions.
It is time for paypal to change. I am currently setting up a website called regulatepaypal.com
I intend to have it all launched by the end of this month. I am hoping that people will get on board, so that we can take paypal to the courts as a single entity and force a change in how they operate here in the UK. It is disgusting that they are holding money for so long - and in some cases - people are going hungry along with their children! When they respond to these people, they are basically sticking two fingers up at them and saying F**k you, go and starve for 180 days. This in itself has to be illegal!
Banks would not be allowed to do this - and whilst banks are not much better, they do at least follow the laws of the country that they operate in - and offer recompense, when they cause any stress to their customers. Paypal just cream the interest off of the money and send canned robotic responses!
Time for a change for sure!
They have hundreds of pounds of mine and i cant get
paypal need closing down themselves they should be done themselves for thieving peoples money they are an absolute disgrace
"Try to resolve the limitation in 2 days..." right..... How come I have been waiting 2 MONTHS? I jumped thru all the hoops, I have given very detailed feedback but nobody reads it... (considering I used to be a mystery shopper, that's a bit of a slap in the face) There is no decent method of getting ahold of anyone to say "you SAID you put two small amounts in my bank and took them out BUT NOTHING happened in my bank!" I really want to get back on eBay and I have birthdays coming up shortly - can we PLEASE settle this?????
"We’ll do our best to confirm your information and remove the limitation within 2 business days, but sometimes it can take a little longer."
It's been 5 WEEKS now, that's more than a little longer!!
Paypal cannot be trusted with money, period. I think any account with a positive Paypal balance is in murky waters. Paypal will use anything, I mean anything, to freeze accounts with a balance.
I tried sending a friend money today and her account got frozen. I simply wanted to check fees, funding sources, etc. No transaction ever took place and the account she uses for life tasks and additional income suddenly gets frozen.
Customer service is non-existent. The agents just copy and paste and regurgitate the same thing over and over without any resolutions offered. They sidestep questions or simply do not even know how to read. I gave them a full account and they just copy and paste the same reply from a previous message.
I used to trust Paypal. Now, I completely revoke that trust.
Got an email from PP yesterday (15 july 2018) because of suspicious behaviour on 7 december 2014 13:03 CEST my account is limited...
This is pure nonsense.. this was FOUR years ago!
Luckily there is no money in the account, I just use it for small payments online, funded by a CC.
So be prepared that they can and will limit accounts for no reason at all!
I cannot believe this **bleep**. they limited my account saying they wanted to verify my ID (which they did last year to me also). Now I cannot print labels for items I have sold on ebay. I responded to their bogus "verify ID and make sure I'm not a member of parliament WTF" within 10 minutes. I uploaded my GOVERNMENT ISSUED DRIVERS LICENSE and their response is that my drivers license cannot be used as VALID PROOF OF ADDRESS. ARE you **bleep** serious? ITS GOVERNMENT ISSUED! WHAT KIND OF IDIOTS WORK AT PAYPAL? The DL has a photo, date of birth, ADDRESS, Unique identifiers but it's not good enough. I am so sick of Paypal **bleep**.