We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
I call BS! Just trying to talk to a paypal rep is like pulling wisdom teeth without an anesthetic ! Paypal is about as helpful as isis would be to a christian!
My account still in limitation although has been upload document, has been contact paypal support and they are too long to response. How to get fastest support?
Welcome to the PayPal community and thank you for your post.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.
I understand. However if you contact our Customer Care team through our Facebook Page or Twitter @askPayPal, we will be able to help you further.
@PayPal_Donna @PayPal_Mark Dear sir, Greeting for the day , i have tried to contact you several times through contact us option in paypal . however, I did not receive any satisfied solution for my concern . always received an automatic reply for me, My case id is: PP-L-215653463843 you have requested delivery reports of selected items, all items delivered to the customers ( Tracking show all delivered ), since i fulfilled all the requirements kindly remove my limitation,curently i am working under a huge financial crisis due to this Corona virus pandemic . it also affected for my whole family. Since i have invested my all money. So please Consider my humble request and kindly take a necessary action to release my funds, in order to overcome from the current crisis situation, thank you
Limit the account due to transaction amt exceed the quota? Fine, after submit all the doc for verification, (all the item verified with green ticked on every single items) and yet my business account is still freeze, no money in and out. I received phone calls from my customer that not able to complete the payal payment online beacause of this account limitation. I emailed the customer support more than 10 times in the past of 5 days and with all the same ROBOT answers. PLEASE GO TO THE DASH BOARD PAGE AND RE-SUMIT THE DOC... . YOUR SYSTEM IS SO BUGGY! This is a deadlock loop froever here. I can not do anything in the dash board as all the items are already verified and ticked. There not even a link to click. What can I do? I just want my money back now and switch to STRIPE asap.