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I'm a week into my limitation, I was not given any forewarning, I have supplied the requested information, have sent a message on a daily basis and attempted to make contact by phone, all efforts result in the same result, absolute silence. The limitation has effected serveral automatic debits including my Netflix subscription. I have been unable to complete some sales on eBay.
I have since set up new payment methods as, it is becoming apparent that, PayPal either has no customer service staff or does not give a sh#t about how they **bleep** with their customers. I'm 100% sure nobody from PayPal will be reading this or, in fact, anything I write.
I'm past frustration, my only solution now is to cancel my account and move to a more reliable company that actually cares.
I woke this morning. Account permanently limited for supposedly violating Acceptable Use Policy. I read the policy and I'm clearly NOT in violation of their rules. I have my Tax ID , supplier Invoices, and all documetation to show any entity/government agency that my business is legit. How do I open the lines of communication with Paypal?
My account was limited based on having the same phone number (my cell) as another account, which was limited. I consult with a few different companies. PayPal will not provide ANY details as to why my personal account was limited. There is zero help here. The folks at PayPal have done nothing to help me out. In fact, there's a very callous atmosphere with most of the people I spoke with.
This dumb help article I replying to mentions addressing the issues as to why my account is limited. THERE's NOTHING TO ADDRESS! No details have been given!!
Welcome to the PayPal community and thank you for your post.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.