Account Limitation

Thluthru
Contributor
Contributor
I have a limitation on me account. I’m trying to resolve it but the credit card I need to verify no longer exists as it was canceled due to a fraudulent charge so I can’t verify to unlock my account. I can’t remove the card because of the limitation, I can’t get a live human being on the phone, and the automated message center is a continuous loop of nonsense. What in the world do I do?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Thluthru 


Contact options for Paypal at the moment are...

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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