Account Limitation

Czacprime
Contributor
Contributor
Hi fam, Due to an account limitation,I was asked to provide ID and proof of address which I did. Its been weeks and still no response from paypal support. How can I go about to get help? Can I call them? This is really affecting my livelihood.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Czacprime 


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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