Account Limitation without any trace from Paypal

JessieC
Contributor
Contributor

First of all , you gave me a Paypal case number  but it does not show up on my account: 

 
Second - I have submitted a copy of my DTI certification for the business but I received no acknowledgement via email just a message after I submitted that you will review it. Screenshot below is also attached to this email. 
 
Third - No where on my account does it show I have any limitations and all my messages to you disappear. I have messaged you several times via Paypal but it disappears without any response:

I actually put up the business name and have not started it yet. It is an online store that I'm conceptuatlizing but you forced me to immediately secure the documents which I did. This account is mine. You  already have my driver's license and my bank information. What else do you need to know? 
 So, what is the limitation still doing on my account?
 
 

 

 
 
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@JessieC 

 

Ask customer services?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.