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Account Limitation (Proof of Address)

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Contributor

Account Limitation (Proof of Address)

Good Day! I have an issue regarding my Paypal account limitations. I had provided the document/ Proof of Identity which was already confirmed by Paypal but the document about my Proof of Address which is the Utility Bill was rejected many times because it wasn’t under my name since I am just renting my place, it was named under the owner of the house. Is there any other solution about this?

5 REPLIES 5
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Esteemed Advisor

Re: Account Limitation (Proof of Address)

@andrewleal_0319 

 

Proof of address
These documents must be dated within the last 3 months to be considered acceptable:

  • Current utility bill dated within the last 3 months
  • Bank, credit card, or financial statement
  • Cell phone bill

Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Account Limitation (Proof of Address)

Yes I have those document (Utility Bills) but the problem is, it's not under my name, it was under the name of the the place I am renting.

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Esteemed Advisor

Re: Account Limitation (Proof of Address)

@andrewleal_0319 

 

Then use one of the other options i gave you above.


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Account Limitation (Proof of Address)

Sadly I don't have those other options you gave me. I can't get one of those because we are currently under lockdown. What will happen then? Would my money go on waste?

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Esteemed Advisor

Re: Account Limitation (Proof of Address)

@andrewleal_0319 

 

All you have to do is print off a cell phone statement or one of the other options and then upload it to paypal, you don't have to go outside to do that. 


Advice is voluntary.
Kudos / Solution appreciated.