Account Limitation Help

aardvark42
New Community Member

Hi, I've been trying to resolve the account limitations on my account. Most of the documents requested are just sitting as "Submitted" and have been for about 2 months now. They've also requested a monthly statement for a credit card that I no longer have. I've reached out to them explaining this issue, but they completely ignored the contents of my message and just gave me a boiler plate reply saying I need to submit the monthly statement for that. 

 

Is there any way to actually get real customer service from Paypal?

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.