Account Limitation - Held for too long

[KARISY]

Hello.

Any advise on the situation of our account?

Since February this year, our business account was set to "limited" status. We already completed all the requirements. I called their customer service last month, he only said that our account is on queue for review. But until now, no response/update yet. Note that their deadline for the completion of requirements was March 29, 2021. We completed the requirements way earlier the deadline.

[kernowlass]

@KARISY 

Reach out to customer services again? 

[KARISY]

Yes, that is what I am planning to do.

I just  posted this here hoping that someone has  experienced a similar case and was resolved. Their inputs will be highly appreciated.