Account Blocked due to User Agreement?

marksquestion7
Contributor
Contributor

I am trying to figure out how I got blocked. I have only used the service for two different transactions. One was a scam that I learned the hard way. I was told never to send money by friends and family for services. I agreed I made a mistake. Due to that I changed my credit card and did not change on the site. Figured I would do that the next time I wanted to use PayPal.  Now I am blocked and I can not fine out why. The automatic chat says no live agents until business hours. I can't imagine that at 11 am on the eastern part of the US is not business hours. Nor can I seem to find a telephone number to talk to someone.  Any advice?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@marksquestion7 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.




Advice is voluntary.
Kudos / Solution appreciated.
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