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Accidently Applied for PayPal product, Need to cancel!!!

RorsOfficial
Contributor

Accidently Applied for PayPal product, Need to cancel!!!

I've accidently applied for a PayPal product and there going to limit my account if i don't send them the correct documents but i do not have them i need to cancel this to asap, i believe i orderd some kind of Credit card reader by accident i cant remember what it was  please help  thank you

4 REPLIES 4
sharpiemarker
Esteemed Advisor

Re: Accidently Applied for PayPal product, Need to cancel!!!

@RorsOfficial 

 

What is the product? You upgraded to a business account?


Kudos & Solved are greatly appreciated. 🙂
RorsOfficial
Contributor

Re: Accidently Applied for PayPal product, Need to cancel!!!

Hi i think it was a card reader im not even sure how i done it, i dont think i upgraded to business account? 

@sharpiemarker 

sharpiemarker
Esteemed Advisor

Re: Accidently Applied for PayPal product, Need to cancel!!!

@RorsOfficial 

 

it says here that you're posting under an Australian Business Account. Just click your profile. Is this for another account you have? 

 

If you did order a card reader:

If I change my mind, can I get a refund on my card reader?

 

Or see the return policy here:

http://au.paypal-here.com/paypal-here-card-reader/

 

If you are asked for documents write a letter explaining the situation and ask them to cancel it and downgrade your account, pdf it, and upload to the limitation case.

 

Edit: You'll have to contact customer service to downgrade to a personal account but if they're asking for docs then write them a letter, you'll probably get faster handling of the matter that way than simply reaching out to their entry level customer service reps. Or write them a message through the message center as well telling them to cancel PayPal Here and downgrade to personal account:

https://www.paypal.com/au/smarthelp/article/what-is-the-message-centre-faq3037

 


Kudos & Solved are greatly appreciated. 🙂
RorsOfficial
Contributor

Re: Accidently Applied for PayPal product, Need to cancel!!!

i had a look and my account is a business account does that matter though