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Accidentally opened a dispute

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New Community Member

Accidentally opened a dispute

How do I close or cancel out the open case

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Volunteer Advisor

Re: Accidentally opened a dispute

@Jamesem

 

Never close a dispute / claim unless you have your item or a cleared refund whatever the seller says.

To cancel a dispute go to the resolution centre and close in there, if its a claim contact customer services.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY
Volunteer Advisor

Re: Accidentally opened a dispute

@Jamesem

 

Never close a dispute / claim unless you have your item or a cleared refund whatever the seller says.

To cancel a dispute go to the resolution centre and close in there, if its a claim contact customer services.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.