Jamesem
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Posted on
Jul-08-2018
11:55 AM
How do I close or cancel out the open case
Solved! Go to Solution.
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Disputes
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kernowlass
Esteemed Advisor
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Jul-08-2018
12:01 PM
Never close a dispute / claim unless you have your item or a cleared refund whatever the seller says.
To cancel a dispute go to the resolution centre and close in there, if its a claim contact customer services.
Advice is voluntary.
Kudos / Solution appreciated.
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kernowlass
Esteemed Advisor
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Jul-08-2018
12:01 PM
Never close a dispute / claim unless you have your item or a cleared refund whatever the seller says.
To cancel a dispute go to the resolution centre and close in there, if its a claim contact customer services.
Advice is voluntary.
Kudos / Solution appreciated.
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