Accidentally opened a dispute

Jamesem
Contributor
Contributor

How do I close or cancel out the open case

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jamesem

 

Never close a dispute / claim unless you have your item or a cleared refund whatever the seller says.

To cancel a dispute go to the resolution centre and close in there, if its a claim contact customer services.


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jamesem

 

Never close a dispute / claim unless you have your item or a cleared refund whatever the seller says.

To cancel a dispute go to the resolution centre and close in there, if its a claim contact customer services.


Advice is voluntary.
Kudos / Solution appreciated.
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