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Hi. I have a refund that's sat in pending.
I have tried to Accept it, but when I press Submit that I'm happy to have the money converted (I'm in the UK, and I paid someone in Australia) it doesn't seem to register it and takes me back to the page which shows I need to Accept it. A never ending loop of despair!
Tried it on Chrome and MS Edge.
Any ideas please?
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Perfect! Thank you. I added AUD to my wallet and I was able to accept the payment and transfer out immediately. So grateful for your answer!
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Sounds as if they didn't use the 'refund' option but the send money option.
Have you added that currency as a receiving currency on your paypal account in your paypal wallet?
Advice is voluntary.
Kudos / Solution appreciated.
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Perfect! Thank you. I added AUD to my wallet and I was able to accept the payment and transfer out immediately. So grateful for your answer!
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