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Sara1231
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Posted on
Nov-23-2019
02:21 PM
I buy on footway.at. I don't receive any transaction on paypal,but money is spent from my card.I buy shoes.I can not report transaction because there is no transaction on paypal.
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Disputes
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PayPal_Olivia
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Dec-11-2019
08:06 AM
Hi @Sara1231,
I'm sorry to hear that there is a need to dispute a transaction. Did you make the purchase as a guest? If you entered your card number at the time of the transaction instead of logging in to your PayPal account, the transaction would not be in your transaction history and you would not be able to open a dispute on the transaction in the Resolution Center.
I'm sorry for the inconvenience.
Olivia
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