ANAUTHORISED PAYMENT

manostsa
Contributor
Contributor

TODAY I SAW A PAYMENT 20 euros WITH THE EXPLANATION PAYPAL *35314 LU. WHAT IS THAT;

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kernowlass
Esteemed Advisor
Esteemed Advisor

@manostsa

 

You bought something from a paypal seller and paid them?


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manostsa
Contributor
Contributor

No. It is an anauthorized payment as i said. I haven't done any payment via paypal

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kernowlass
Esteemed Advisor
Esteemed Advisor

@manostsa

 




If you bought something online with a debit or credit card and did NOT logging into a paypal account then of course it won't show on a paypal account as you bought as a 'guest buyer'.

However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.


If that is not the case then contact customer services AND your card issuer to query the transactions.
If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


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Kudos / Solution appreciated.
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