ACCOUNT LIMITATION

kingoo
New Community Member

Hello my account is limited and i submitted the requirement needed but have received an email informing me to submit my identification document please assist me with the link to send the id. Thanks.

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @kingoo,

 

I'm sorry to hear that there is no ability to upload the most recently requested information in the Resolution Center. Please contact customer service and let the representative know that you need the Resolution Center to be reset so you can upload the newly requested information.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this can be resolved quickly!

 

Olivia

 

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