A unauthorized payment was made from my account, What can i do now?

Kamrul2020
New Community Member

Hi,

 

Today i shocked to see a mail from Paypal where I see 31.20 USD is taken for a service from Paddle.com. But I don't know this website even I don't browse there before see this.  

 

Then I submit a request to Paypal that it was an unauthorized payment but they close the case and told me that I was agreed to their statement when I make this payment but PayPal don't understand that I don't do this payment. 

 

What can I do now. Please suggest me a good way. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kamrul2020 

 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


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