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A transfer money in other card after limitation of 180 days

hostnumber7
Contributor

A transfer money in other card after limitation of 180 days

Hi, since I have lost the card I put on my paypal account I would like to add a new one, because the money that was limited has been unlocked and I would like to transfer it to a new card, but it does not let me add any cards. And I can’t write with a service of paypal, it’s incredible!
2 REPLIES 2
Teresakloppin
Contributor

Re: A transfer money in other card after limitation of 180 days

Pls help me how were you able to get the money out, I NEED TO ADD A NEW CARD but it won’t let me. What do I have to do
kernowlass
Esteemed Advisor

Re: A transfer money in other card after limitation of 180 days

@Teresakloppin 


You can normally withdraw via any linked bank account / card already on your permanently limited account. I don't think you can add a funding source to that account.

So your best option is to contact customer services and ask them to link a card for you OR send you a cheque with the balance in the post as per link.
https://www.paypal.com/us/smarthelp/article/how-do-i-get-money-out-of-my-paypal-account-faq2316

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






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Kudos / Solution appreciated.