A transaction isn’t showing up on PayPal activity

Astark91
Contributor
Contributor
Hey all, so long story short, I went to a salon had my hair done. The woman messed up my hair badly and agreed to refund all my money. When I paid her I got a text saying the amount I paid and all. When she said she refunded it, it’s not showing up anywhere, other than the text that was sent saying I was being refunded.
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1 REPLY 1

PayPal_DerrickD
Moderator
Moderator

Hi @Astark91,

 

It wasn't mentioned in your original post, but was the original payment done through your PayPal account? If so, does the status of the transaction show as completed or refunded? Also, if you received a text confirming a payment, there is a possibility that you may need to confirm your phone number in order to accept mobile payments through PayPal.

 

-Derrick

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