A seller is asking me to cancel a claim
Chamberlain2012
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Posted on
Jan-30-2021
12:14 PM
A seller is asking me to cancel my claim and he will refund me. If I do this am I still protected by paypal or no?
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Disputes
1 REPLY 1
kernowlass
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Jan-31-2021
09:08 AM
If you had to close a case to get a refund then it would be pointless opening one.
NEVER close a dispute / claim until you have a refund.
If the seller issued a refund then that would close the dispute automatically.
If he doesn't escalate to a claim.
Do not close it or he can ignore you and you can't open a second dispute OR re-open a closed one.
Advice is voluntary.
Kudos / Solution appreciated.
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