New to the community? Welcome! Please read our Community Rules and Guidelines
Solved! Go to Solution.
I got the same issue. I have reported PayPal for an unthorised payment, but the review concludes it's authorised. So no refund.
I am trying to appeal for the decision. I have evidence of the chat conversation, i wish Paypal asked to see that before reaching the decision.
A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.
So was your account hacked and you did not make that transaction?