A buyer filed a claim

GrandmaJane
New Community Member
Is there a time limit in which a buyer can file a claim for an item they purchased? I recieved a notification that this buyer wants a refund for an item they purchased more than 4 months ago! This is the first I’ve ever heard from him.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@GrandmaJane wrote:
Is there a time limit in which a buyer can file a claim for an item they purchased? I recieved a notification that this buyer wants a refund for an item they purchased more than 4 months ago! This is the first I’ve ever heard from him.

Buyers have 180 days from the date of payment to file a dispute.


Kudos & Solved are greatly appreciated. 🙂
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