A BAD EXPERIENCE WITH PAYPAL: 6 week without removing PAYPAL account access is limited

kimi5
Contributor
Contributor

My paypal account access has been limited for about 6 weeks. Now it is still being access limited. I have to cancel some deals on ebay because my paypal account does not work as payment method.


6 week ago, when I got a notice about the limitation, I already followed the guide line, uploading evidence of address (bank statement, ID with photo, car licence). I already got 2 green ticks on the check list and paypal said it will take only 2 business days for reviewing but I can not imagine why the reviewing process is taking so long.

I emailed to paypal several time via tab CONTACT US but all things I received were automatical replied email. It repeated all thing that said in guide line, there was nothing new.

 

I wonder whether or not anyone here can help me to follow up the case with Reference ID: PP-007-001-970-988
It is a seriously bad experience with paypal. I can not understand why it takes so much time for fixing it.

Thanks for your helps.

 

 

 

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@kimi5

 

Can take a few weeks as long as the info you supplied is what they wanted.

You could always call them for an update?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

BTG-DB
New Community Member

I am in the same boat but mine has been a week.

has your limitations been removed? 

Login to Me Too

huycan207
Contributor
Contributor

I had the worst experience about this, the same with your case. I tried to call but PayPal didn't hang up, I sent 4 emails without any response. And now, I have to wait, and PayPal keep my money and I can think this is a form of capital appropriation.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.