5+ months for $61.93 resolution

bison2020
Contributor
Contributor

May 2020 purchase.   Wrong item (covid maks instead of compost tumbler).  June 2nd one sent and  no delivery.   Seller responded in July to PP.   Sept extension date given for seller reply and resolution.   Oct extension again given for seller reply and resolution,    Now Nov extension given for seller response and resolution.    5 months since purchase.   3 months of seller response waiting.   How many more resolution dates will be given?    Calling resolves nothing.

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@bison2020 

 

Sadly paypal are inundated with claims from buyers that bought tat from these China web sites or Social Media ads.

So that on top of covid means all claims are delayed.

But as long as yours is open you have a chance of a refund.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

bison2020
Contributor
Contributor

Appeal was made to examine the other half of my submissions to show that the seller was not completely honest with his delivery submission.   Further searches shows that the company has an extensive history of the same dealings with many customers.    Grateful for PayPal's follow up for my case.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.