4 days & haven't heard back on ID documents
bj22
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Posted on
Dec-05-2019
07:27 AM
My Account is on hold "Your account access is temporarily limited" & I uploaded the ID documents to resolve this on Sunday. It's Thursday & I still haven't heard back.
What's up with this - most other companies would resolve this within a matter of hours?
How do i check that PayPal are actually on top of this issue and resolving it.
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Account Limitations
1 REPLY 1
PayPal_Intars
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Dec-10-2019
12:20 AM
Hi @bj22,
Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why your documents weren't reviewed over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
Intars
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