3 Axis Selfie Stick (Gimbal)

hillwja
Contributor
Contributor

Orderes 3 of these at a cost of $42USD. and recieved 3 cheap plastic tripods. To det i refund i have to pay return postage. This company is a serial offender. If they cannot ship correct product they should offer full refund or pay shipping. It is their mistake not mine. So I have no product and I am  out of pocket for the return postage. This is rubbish. Paypal should ban them

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kernowlass
Esteemed Advisor
Esteemed Advisor

@hillwja 

 

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/au/webapps/mpp/returns
You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.






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