180 days

Pikachuuu
Contributor
Contributor

My account was completely suspended on January 7th. I've waited 180 days and they still haven't sent any messages, and when I try to log into my account, it keeps giving a verification error. I couldn't find an e-mail address where I could reach them. what should I do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Pikachuuu 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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