180 day hold

[cherrytreewalk2]

PayPal put my account on 180 day hold does anyone know how to find out how many days a left

[sharpiemarker]

@cherrytreewalk2 

It starts around or the day you received the email that you can no longer use PayPal. Once you find that email and the date you received it, add 6 months to it.

[cherrytreewalk2]

it says the money is available but asking for Id which I have uploaded but prove of the purchase goods I sold which i sold has it was over 9 months ago

[PayPal_Michael]

Hello, @cherrytreewalk2. I'm sorry to hear there's been any difficulty withdrawing money from your PayPal account. If you received a notification saying money in the balance is available to be withdrawn, there shouldn't be additional steps you need to complete.

In general, it should be possible to use a bank or card that's linked to your account (or link a new bank or card, if needed) and initiate a withdrawal. It sounds as though you may be looking at the Resolution Center, and it's still showing steps to resolve a limitation. However, anything in the Resolution Center wouldn't apply if the 180 day period (or more) has passed.

Please log on to your account via the website (don't use the app in this situation), navigate to the Summary Page (click Summary at the top of the page) and then click Transfer. If that doesn't work, I recommend contacting Customer Service for more assistance.

To see the phone number for the center that services your region, please log on, click Contact at the bottom of the page, and then click Call Us. You may also send a Private Message via Facebook Messenger or a Direct Message via Twitter. Send a DM to @AskPayPal.

I hope this is helpful. Thanks for your patience during this time.

Sincerely,

Michael

PayPal_Michael