180 Days and still nothing

[Royalexpress]

I just want my money back. This has been a nightmare. I already lost 2 BIG clients because of this. It has been well over 180 days and still nothing.

[goodboykr]

You can get your money back but only through checks issued by PayPal. You must contact their phone support in order to request for it.

[Royalexpress]

I have tried to call for 2 weeks and have been on hold for as much as 2 hours at a time.

[kernowlass · Accepted solution]

@Royalexpress

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.


OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[mscomputer]

I have the same problem. I have 500 USD in my account and PayPal has limited my account. It's over 180 days and I haven't received any email or update from PayPal. what the hell