180 DAYS LEFT, DIDN'T GET EMAIL CONFIRM THAT I CAN WITHDRAW MY MONEY

Mouad1234
Contributor
Contributor

the limitation was on 21/10/2019 and the 180 days of limitation left on 21/04/2020 and still i didn't get any email confirm that i can withdraw my money,
i know my account was limited definitely. but I want withdraw my money to my bank account.
please help me what I should to do, i have contact everyone in message center BUT always asking for my ID proof , Address Proof, even i have providing them everytime they ask, BUT THEY DO NOTHING NEXT

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