14 days cool off not covered by paypal reasons to report a problem with a purchase?
helenarachao
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Posted on
Jun-04-2021
03:42 AM
Hi!
So I bought an item online in europe, where we have a 14 day cool off period.
I asked the vendor to give me return information so that I would send it back and they are denying it, saying it was a sales item so there's no returns.
I don't see any exceptions to the 14 days for sales items.
When i try to report a problem with purchase on paypal, there's no option about me wanting to return within 14 days.
The vendor does not want to cooperate and I also can't report it on paypal due to lack of option. Is this correct? Did i miss some information?
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