13 days after dispute and seller hasn't respond and case is still not close or refunded
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I have 2 claims that are due on the 3rd of july if the seller won't respond and it's the 6th of july already.I don't know what to do now
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Lots of posts on the same issue in the last few days.
Seems to be a delay on reviewing claims.
You can either wait it out or contact customer services for an update.
Advice is voluntary.
Kudos / Solution appreciated.
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Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in and if its available in your country . Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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- Seller refuses to refund after dispute closed. in Disputes and Limitations Archives
- Seller possibly stalling resolution till after 180 days in Disputes and Limitations Archives
- Is it true that a seller cannot refund money while a dispute is open? in Disputes and Limitations Archives
- Fraud dispute claims and refund waiting period? in Disputes and Limitations Archives
- Lost dispute. Unable to verify the shipment. Did i loose? in Disputes and Limitations Archives