1 card on 2 paypals

Wtfwolf
New Community Member
So I was trying to help my girlfriend get some money off of her old PayPal that was limited and it linked my card without saying my card wasn't compatible to transfer the money. Now she can't remove the card and She's worried about my account being limited because of the card being connected to two accounts. Any idea on what to do?
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Wtfwolf 

 

Yeah, not permitted to add a card or bank account unless ya'll married and have joint accounts to a PayPal account that's not under your name because identities are verified now.

 

Contact customer service for assistance to remove the card and have it reset so you can add it back to your account or don't use it with PayPal at all after removal:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours, west coast time to try to get a US rep. Say "Live Agent" to the automated recording.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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