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Hi, i placed an order on March on ebay and seller sent the item but it did not reach me. This repeated 3 times with no success. I was trying to raise a dispute on paypal for refunds but no way. I sent emails 2 times no response. I called many times to call center useless line, no persons involved- automated answering machine. Any idea what can be done in my case to get refunds?
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You only have up to 180 days max to open a paypal dispute unfortunately.
So you need to count up how many days its been to see if you may 'just' be in time.
If you are then you don't have to email Paypal just click on the transaction in your paypal account and use the resolve a problem link at the bottom of that details page.
If its AFTER 180 days then if you funded your paypal payment via a credit card you could see if they would chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Can a buyer raise a Paypal dispute second time for a same transaction after the case closed? in Disputes and Limitations Archives
- Paypal denies record of conversation (Transcript). Is it ethical or legal ? in PayPal Basics Archives
- PayPal balance reduced overnight in Disputes and Limitations Archives
- Dispute raised 174 days after date of purchase in Disputes and Limitations Archives
- Unable to raise a dispute in Disputes and Limitations Archives