Can't link a credit card or a bank account

ehfreitas
Contributor
Contributor

When I try to add a bank account or my credit card information to my paypal account I receive an error message:

 

There's problem with your account. Please go to the resolution center so we can help you resolve this quickly.

 

When I go to the resolution center there are no issues open! Tried calling support but they do not answer. 

 

Best Regards,

 

Eduardo

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ehfreitas 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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