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Moderator PayPal_Olivia Moderator
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Why didn't an employee answer my post?

[ Edited ]

Welcome to the PayPal Community Help Forums!

 

You've probably clicked on this topic because you've just posted a question. I'm really glad that you checked in so I can offer some tips to help you make the most of your time here in the Community! Smiley Happy

 

The PayPal Community Help Forums are a venue for member to member assistance. This is the place to go to find tips and general answers discovered by other PayPal customers, and to share the ones you've found. The beauty of this kind of environment is that it gives you access to a wealth of perspectives and a variety of available solutions  - not just those that a PayPal Customer Service representative might have. Employees of PayPal have lots of great information, sure! Still, who better to offer an outside of the box solution than someone who uses the products and services every day, just like you?

 

Please keep in mind - the Community can only answer questions that don't require the specific details of your account. If your question will involve review of your account details, contacting Customer Solutions is the way to go. Simply click the link above, or log into your account and click "Contact Us" at the bottom of any PayPal page. If you use Twitter, another option is to reach out to the @AskPayPal Twitter handle.

 

For some tips on writing your post to get the best response from the Community, please take a look at this guide.

 

The Community thrives on your participation! While you're waiting for an answer to your post, please feel free to browse around and see if you have the answers to the questions of others. If you've got a tip that you think will help a lot of other people, please also consider writing a post for our Tips from Members board.

 

If the information you're posting is not a question or an answer, you may be looking for the Feedback board.  We definitely invite you to share your constructive perspectives there as well!

 

Again, welcome! We're very happy to have you here! Smiley Happy

 

Olivia

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.