PayPal USA Community Chat 12/13 - Closed

PayPal_Ashley
Moderator
Moderator

Hey everybody!

 

Join the PayPal Community Forums moderation team in our weekly USA Community Chat on Wednesday, December 13th, from 1-2pm PT (4-5pm ET).

 

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the chat is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board.  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

 

Please feel free to RSVP to the chat by clicking "Me too" at the bottom of this post.  See you then!

 

-Ashley


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30 REPLIES 30

SocialOgles
Member
Member

How do Facebook Pages incorporate PayPal payments into messenger? (Been reading news and not sure if it's ready but we're in the USA).

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PayPal_AshleyM
Moderator
Moderator

Hey @SocialOgles,

 

This feature is actually set up through Facebook. You can find more information on setup here. If you run into any issues, please reach out to Facebook for help in getting this implemented, as it's all through their website. 🙂

 

- Ashley M


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Mel09
Contributor
Contributor
I have been attempting to transfer my $63 available balance to my bank account. I still am not able to do it and keep getting errors when I click "transfer money" I called customer service which was no help. They simply told me that I would have to wait 72 hours for the money to be transferred. This is not money I was sent from someone else. This is money I added from my own bank account and I am trying to have it returned to my bank account. Please help. I am seriously considering closing my paypal account and not using any vendors that utilize PayPal.
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PayPal_Ashley
Moderator
Moderator

@Mel09 wrote:
I have been attempting to transfer my $63 available balance to my bank account. I still am not able to do it and keep getting errors when I click "transfer money" I called customer service which was no help. They simply told me that I would have to wait 72 hours for the money to be transferred. This is not money I was sent from someone else. This is money I added from my own bank account and I am trying to have it returned to my bank account. Please help. I am seriously considering closing my paypal account and not using any vendors that utilize PayPal.

Hi @Mel09

 

Thank you for stopping in our Chat! I'm sorry to hear about some trouble with completing a withdrawal. 😞 It sounds like you've had a frustrating experience. 

 

What sort of error messages are you seeing while you're trying to withdraw funds?

 

-Ashley


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Mel09
Contributor
Contributor
It keeps saying this service is not available right now.
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PayPal_Ashley
Moderator
Moderator

@Mel09 wrote:
It keeps saying this service is not available right now.

Thanks, @Mel09. I appreciate the additional info. The error sounds pretty generic, but I'll be happy to help you troubleshoot this. 

 

My first piece of advice would be to try to clear your browser's cache and cookies before attempting your withdrawal again. If clearing cache and cookies doesn't help, I'd recommend trying a different browser. 

 

If that doesn't fix the problem, I'd like to know:

 

-if you're travelling or attempting to make the withdrawal from a different device than normal?

-are you trying to withdraw to a new bank account?

-have there been any recent changes to your PayPal account?

 

Sometimes the conditions above can affect PayPal's internal security model and we may take additional security measures to ensure the safety of our customers. 

 

Looking forward to your response!

 

-Ashley

 


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Mel09
Contributor
Contributor
It keeps saying we are unable to complete it right now
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SocialOgles
Member
Member

Don't mean to double post... forgot to ask ... Is there a way to import contacts into PayPal invoices?

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PayPal_AshleyM
Moderator
Moderator

@SocialOgles wrote:

Don't mean to double post... forgot to ask ... Is there a way to import contacts into PayPal invoices?


@SocialOgles,

 

No problem! At this time, there is not a way to import contacts into PayPal invoices. I apologize for any inconvenience. 😞 

 

- Ashley M


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crazylimelife
Contributor
Contributor

Since the multi order shipping option changed I cannot print my postage on actual labels. I have the labels that have 2 per 8 1/2 by 11 inch page. The printing options now print the label no one have and a online label record on the 2nd label which is getting wasted. Is there a way to change the print options to only print the postage? I have looked at all the printer options. Thank you for the help!


 

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