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PayPal USA Community Chat 1/24 - Closed

Member

Re: PayPal USA Community Chat 1/24 - Open

Yes, I tried on my phone browser. It lets me get further than app by allowing me to input amount i want transferred but then it says can my process request.
Member

Re: PayPal USA Community Chat 1/24 - Open

*can't
Moderator

Re: PayPal USA Community Chat 1/24 - Open


Jokline14 wrote:
Yes, I tried on my phone browser. It lets me get further than app by allowing me to input amount i want transferred but then it says can my process request.

Hey @Jokline14,

 

Oh no! That's definitely a concern. As we wouldn't want to discuss anything account specific over the public forum, I would advise reaching out to us either by phone, Facebook, or Twitter so that we can take an in-depth look at the problem and help get the issue fixed. Smiley Happy Hope to hear from you there soon!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Member

Re: PayPal USA Community Chat 1/24 - Open

Okay, I'll try Facebook and then call if that doesn't work. Thanks for your help.
Moderator

Re: PayPal USA Community Chat 1/24 - Open


Jokline14 wrote:
Okay, I'll try Facebook and then call if that doesn't work. Thanks for your help.

@Jokline14,

 

You are most welcome! Glad I was able to provide a little guidance. Hopefully this is resolved for you soon, and thanks for stopping by the chat today. Smiley Happy

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Moderator

Re: PayPal USA Community Chat 1/24 - Closed

Thank you to everyone for participating in this week's chat session!  

 

The weekly chat session is now closed.  All thread content will remain viewable, but locked.  Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

 

If you missed chatting with us today, please come back next week on Wednesday, January 31st at 1pm PT. We'd love to meet you!

 

See you then!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Member

Re: PayPal USA Community Chat 1/24 - Open

Thanks for your help. They said because I already transferred money twice today they have security measures in place to make sure it's me doing the transferring. So I should let account rest and try again tmw. Hope this info helps someone else as well.
Moderator

Re: PayPal USA Community Chat 1/24 - Open


Jokline14 wrote:
Thanks for your help. They said because I already transferred money twice today they have security measures in place to make sure it's me doing the transferring. So I should let account rest and try again tmw. Hope this info helps someone else as well.

Hi @Jokline14,

 

Thanks for letting us know! I'm glad to hear there aren't any other issues, and this should hopefully be fixed for you tomorrow. Smiley Happy I appreciate you bringing the information back to help others with the same question. Have a great day!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
New Community Member

Re: PayPal USA Community Chat 1/24 - Open

Greetings.

 

I have an account limitation in place but i have already submitted all the documents requested. Are you able to check to see what's the hangup? Thanks!

Moderator

Re: PayPal USA Community Chat 1/24 - Open


bberliner777 wrote:

Greetings.

 

I have an account limitation in place but i have already submitted all the documents requested. Are you able to check to see what's the hangup? Thanks!


Hi @bberliner777,

 

Thank you for joining our chat! For assistance with account-specific requests, please contact customer support. I regret that we can't do that here. You can reach customer support by Facebook, Twitter, or phone or email.

 

I hope that everything is resolved as swiftly as possible!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.