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PayPal Community Chat 3/12 - Closed

PayPal Employee

Re: PayPal Community Chat 3/12 - Now Open

Hi Stauffer,

 

There could be a number of items happening with the order here. Smiley Sad  This is something that would really need a closer look and account specific information, which we can't handle publicly in order to protect your privacy.  We would really recommend reaching out to a PayPal representative who can look up your account information.  There's a few ways to do this:

 

Twitter - Contact @AskPayPal

Facebook - Send us a private message

Customer Service (phone or email)

 

Give any one of those options a nod, and they'll look into it for you and find out what exactly is happening.

 

Thanks!

 

Adrian

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Administrator

Re: PayPal Community Chat 3/12 - Now Open

Hi everyone,

 

Like Olivia, I'm looking forward to some bicycling and also some Disc Golf. Smiley Happy

 

- Frank

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Moderator

Re: PayPal Community Chat 3/12 - Now Open


PayPal_Frank wrote:

Like Olivia, I'm looking forward to some bicycling and also some Disc Golf. Smiley Happy



This is the year I make the time to learn to play disc golf. Teach me pleeeeeeease.

 

Smiley Happy

 

Olivia

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New Community Member

Re: PayPal Community Chat 3/12 - Now Open

Hello, I've been attempting to research the following but able to come up with a definitive answer:

 

If I am selling an item (computer) on Craigslist, and meeting the individual in person, and processing either a PayPal or a PayPal Here transaction, is there anything in place that would protect me as the seller for the buyer to later come back and fraudulently say that she never received the item, or that it was misrepresented?

 

I could only find the policy on shipping items which doesn't apply here.

 

 

Thanks!

Moderator

Re: PayPal Community Chat 3/12 - Now Open

Hi digitaljml,

 

Welcome to the community chat! Pull up a chair and tell us about your warm weather plans while I type up an answer. Smiley Happy

 

- Olivia

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New Community Member

Re: PayPal Community Chat 3/12 - Now Open

Olivia -

 

Nothing exciting I'm afraid.  Wam weather means the ability to work outdoors on the house..  and to spend all my free time doing so. 

 

 

- Jay

Moderator

Re: PayPal Community Chat 3/12 - Now Open


digitaljml wrote:

Nothing exciting I'm afraid.  Wam weather means the ability to work outdoors on the house..  and to spend all my free time doing so. 



Awww, I hope that's something you actually enjoy. I guess if I owned a house I could get into doing stuff to make it nicer... especially if any of it was artsy-craftsy... but the thought of spending all my free time working on chores makes me glad I rent an apartment! Smiley Happy

 

One of these days though! Smiley Happy

 

- Olivia

 

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Moderator

Re: PayPal Community Chat 3/12 - Now Open

Hi digitaljml,

 

A seller who delivers in person does not have the benefit of PayPal Seller Protection, because the basic requirement of proof of delivery can't be satisfied. Sellers who opt to sell an item that does not have coverage are encouraged to consider employing their own risk mitigation steps.

 

While steps will not cause Seller Protection to become available, they may discourage an actual fraudster from continuing the transaction.

 

I hope this helps!

 

- Olivia

 

 

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PayPal Employee

Re: PayPal Community Chat 3/12 - Closed

Thank you to everyone for participating in this week's chat session!  

 

The weekly chat session is now closed.  All thread content will remain viewable, but locked.  Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

 

If you missed chatting with us today, please come back next week on March 19th at 4PM Central time. We'd love to meet you!

 

See you then!

 

Adrian

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