PayPal Community Chat 2/19 - Closed

[PayPal_Adrian]

Hey everybody!

Join the PayPal Community Forums moderation team in our weekly Global Community Chat on Tuesday, February 19th, from 4 to 5 PM CDT (2-3 PM PDT). 

Our moderator staff will be here to answer your questions regarding PayPal - or just to get to know you. This thread will remain locked until the chat is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board.  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

See you then!

Adrian

[PayPal_Adrian]

This week's Global Community Chat is now open and unlocked! 

Our moderator staff will be available for the next hour to answer your questions about PayPal, get to know you, or just have idle conversation.  We do ask that posts follow the PayPal Community Help Forum Policy and the Forum Guidelines.

Once the session is over, this thread will be locked again, but you will be able to view the content in the forums.  This chat is a regular feature every Tuesday from 4-5 PM CDT, so if you missed us this week, please feel free to stop by in the future! We want to get to know you!

We're going to skip the usual ice breakers again this week - so someone feel free to start up the conversation!

[PayPal_Olivia]

Hello everyone!

I hope everyone had a great holiday weekend. I actually worked yesterday, but it was nice to get a parking spot relatively close to the door! 🙂

- Olivia

[PayPal_Andy]

'allo everyone!

Time for another scintillating weekly chat. Or something along those lines. Or not, it's all good whatever happens.

So...yeah. ~whistles and taps foot~ 

Let's chat! 🙂

Andy

[PayPal_Frank]

Hi everyone,

Happy Tuesday!

According to this site, today is National Chocolate Mint Day.  One of the best candy/dessert combinations to have ever been created!

Chocolate+Mint > *

- Frank

[PayPal_Olivia]

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@PayPal_Frank wrote:

According to this site, today is National Chocolate Mint Day.  One of the best candy/dessert combinations to have ever been created!

---

Are we back on the Andes mints discussion? Did you end up getting any? Do you... have any to spare? *grubgrubgrub*

- Olivia

[TysonBrooks]

Has anyone else noticed that www.sandbox.paypal.com/home is not working right now?

I've been trying to do some development today and now I cant access my mock accounts.

[PayPal_Andy]

Hi TysonBrooks!

Welcome to the Community Chat! 🙂

I was just able to log into my sandbox account, so it appears to be up and running. One thing that might've changed since the last time you used it: When you select your test account, it no longer auto-fills with the email address for the test account. Your developer login email auto-fills, so you need to remove that and then fill in the test email.

As an example, if your developer email is abc@abc.com, and your test account login is xyz@abc.com, the system is defaulting to abc@abc.com and needs to be changed.

Hope that helps!

Andy

[Josilou]

Hi.  I'm new to this so apologise if I'm not supposed to post here.  I'm trying to put a button on my website so I can accept paypal payments.  Made the button, posted it on and it looked great - simple button, drop down list of prices.  When I clicked on it as if to pay, it allowed me to choose a price, but when I clicked enter, the whole lot disappeared and just stayed on my page, and I can't understand why.

this is the html code and I'm wondering if you can see what's wrong, because it seems to be wrong.  Thank you for any help you can offer.

<form action="https://www.paypal.com/cgi-bin/webscr" method="post">
<input type="hidden" name="cmd" value="_s-xclick">
<input type="hidden" name="hosted_button_id" value="WND2NWLMTZEM2">
<table>
<tr><td><input type="hidden" name="on0" value="Amount">Amount</td></tr><tr><td><select name="os0">
    <option value="Option 1">Option 1 £40.00 GBP</option>
    <option value="Option 2">Option 2 £35.00 GBP</option>
    <option value="Option 3">Option 3 £30.00 GBP</option>
    <option value="Option 4">Option 4 £25.00 GBP</option>
    <option value="Option 5">Option 5 £12.00 GBP</option>
    <option value="Option 6">Option 6 £60.00 GBP</option>
    <option value="Option 7">Option 7 £100.00 GBP</option>
</select> </td></tr>
</table>
<input type="hidden" name="currency_code" value="GBP">
<input type="image" src="https://www.paypalobjects.com/en_US/GB/i/btn/btn_buynowCC_LG.gif" border="0" name="submit" alt="PayPal — The safer, easier way to pay online.">
<img alt="" border="0" src="https://www.paypalobjects.com/en_GB/i/scr/pixel.gif" width="1" height="1">
</form>

[PayPal_Adrian]

Hi Josilou -

Thank you for posting in the Community Chat! Sadly, your post came in towards the end of our open period and we weren't able to get out a response to you in time.

I took the liberty of running your button coding through an HTML test bed and selected each of the options.  In each instance, the button coding provided above worked flawlessly and displayed the pricing correctly.  When I clicked to pay, I was properly routed to the option to either log into my PayPal account or enter my card information.  With both of these options, checkout proceeded as intended.

Since we've ruled out any issues on the PayPal side of things or with the button coding above, this could be an issue with your browser (typically clearing cache and cookies will resolve this) or an issue with other coding on the same webpage.  It's also possible your web publisher could be corrupting the code when publishing it, so you'll also want to examine the final published HTML. 

- Adrian