Community Chat 8/8 - Closed

[PayPal_Olivia]

Hey everybody!

Join the PayPal Community Forums moderation team in our weekly Community Chat on Wednesday, August 8th, from 4 to 5 PM CDT (2-3 PM PDT). 

Our moderator staff will be here to answer your questions regarding PayPal - or just to get to know you. This thread will remain locked until the chat is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board.  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

See you then!

Olivia

[PayPal_Frank]

This week's Community Chat is now open and unlocked! 

Our moderator staff will be available for the next hour to answer your questions about PayPal, get to know you, or just have idle conversation.  We do ask that posts follow the PayPal Community Help Forum Policy and the Forum Guidelines.

Once the session is over, this thread will be locked again, but you will be able to view the content in the forums.  This chat is a regular feature every Wednesday from 4-5 PM CDT, so if you missed us this week, please feel free to stop by in the future! We want to get to know you!

The Mars Curiosity rover landed on Mars earlier this week with a simple rocket powered crane maneuver ( 😉 ) Today's icebreaker is: Should we send humans to Mars or just keep sending robots?  Would you volunteer for a one way trip?

Frank

[PayPal_Olivia]

Hi everyone,

I don't think I'd personally volunteer to colonize Mars. I have a pioneering spirit in theory, but I think I like my creature comforts a little too much. I have a feeling Frank would go, though... and I'd cheer him on every day!

Olivia

[23452345]

I just started selling again after a year off. Feedback is 5, but now I can't print or access paypal funds at all. It says add a debit card, could I use a prepaid card for this? Holds funds 3 weeks, where is the money supossed to come from, if not the paypal funds?

[PayPal_Frank]

Hi 23452345,

Welcome! 🙂

Some prepaid cards work with PayPal.  It all depends on if the card issuer is able to verify your billing address.  You can try adding one to see.  It might also be asking you to add a card if there are no other active cards or banks on file with PayPal.

To learn more about the funds availability program, I recommend checking out this thread:

Funds Availability Information

Adrian posted a lot of great info and links to learn more.

I hope this helps. 😄

- Frank

[Autevielle]

Where do I log in to the chat?

[PayPal_Olivia]

Hi Autevielle!

You're in the chat! 🙂 Welcome. Please feel free to ask us a question, or discuss today's icebreaker, or better yet - both! 🙂

Olivia

[23452345]

I tried using an active paypal debit card and it wouldn't work, which cards do?

[PayPal_Frank]

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@23452345 wrote:

I tried using an active paypal debit card and it wouldn't work, which cards do?

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Sorry, we don't have a list of card issuers that support address verification. 😞  Perhaps you can add a bank or a bank debit card?  Will that work?

Edit: Since you're receiving payments, you'll probably want to add a bank anyways so that you can transfer the proceeds of your sales to your bank account.

- Frank

[23452345]

I have a bank account linked and verified, bank didnt offer debit cards at the time of adding to paypal. But still won't give me access to funds for shipping.