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chip card reader will not take a charge

New Community Member

chip card reader will not take a charge

My paypal chip card reader will not charge in any way I try.  Its turned off now and the red light is on and charging with a USB wall charger this time instead of my PC as that did not work.  It just won't take a charge no matter how I try.  Please don't ask me if its plugged in or stupid questions.  I have tried every which way I can to charge and nothing.  I think this means I must buy a new one...this is the second one and at this point I am not happy about this at all.

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Re: chip card reader will not take a charge

Hello cbcstudio ,

 

Welcome to the PayPal community and thank you for your post.

 

In this situation, the best thing to do would be to contact our PayPal here team directly. They will be able to help you further regarding this.

 

Their number is: 0208 080 6500 or 0800 358 9448

 

 

-Donna