Update

DougGraham
New Community Member

I'm getting no prompts, other than being told to update. How do I update?

 

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi DougGraham, 

 

We'd like to help, can you try the below steps and let us know how you get on.

 

  1. Make sure the card reader is switched on and Bluetooth connected with the mobile device and PayPal Here app
  2. Go to the menu in the top left corner of the app and click on “Card Readers”
  3. The card reader should appear at the top of the screen. Select it.
  4. If a software update is still required, there will be a message stating “Software Update Required”. Click on the “Install Update” button at the bottom of the screen.
  5. If no software update is required, there will be a message stating “Your software is up to date”. No need to do anything.

Siobhan

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