Paypal Here...not asking for pin number?

[kirstie1]

Please help!  i have been testing our new paypal here reader - it worked for £1 contactless...then tried reading the chip and pin.  i am putting the card in but there is no sound and it doesn't ask for the pin number.  when i take the card out it says it is reading it and tries to take the money?  certainly isn't working correctly...any ideas or suggestions would be much appreciated!

many thanks

kirstie

[Pawtrax]

When using reader with pin do not press Charge button otherwise the app looks for a chip payment.

Insert card without pressing charge button and reader will then ask for pin