Damage to Reader Detected

[BioBeet_Kvass]

Hi - error message on nearly new card reader "damage to reader detected" - tried a power off reset and a factory reset (both thrice) to no avail ... there is no debris in the reader areas  any adeas?

[PayPal_Siobhan2]

Hi BioBeet_Kvass,

Thank you for contacting the PayPal Community Forum.

Please contact our PayPal Here team directly on <removed> or <removed> or email us at <removed>

- Siobhan