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Card reader problems

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rainbowcolours
Contributor
Posted on
Is there a way of changing the battery on the card reader as mine won't hold its charge anymore.
1 REPLY 1

Card reader problems

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PayPal_Sophie
Moderator

Hi rainbowcolours,

 

Thanks for posting on the Community Forum and sorry to hear about this.

 

There are some tips you can try to help with your card reader holding a charge, which you can find on our PayPal Here forum:

 

https://www.paypal-community.com/t5/Chip-and-Pin-Card-Reader/Battery-Management/m-p/813602#U813602

 

If you still continue to experience issues, I would advise contacting our PayPal Here team directly at <removed> or <removed> so they can review your warranty and see if we can arrange to have a new card reader sent out to you.

 

Thanks for your understanding 🙂

Sophie

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